My item was sold mid December and confirmed, with a very happy customer. It is now February and I am still awaiting payment. I have chased multiple times and am mainly ignored with a couple of emails to say the matter is being looked at. The latest was for the ‘customer care’ team to give me the Accounts team email and tell me to contact them myself. Despite this obvious terrible support I did make contact as there was no other choice for me. No response. Would appreciate advice on how to escalate this or take to some form of legal action.
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Alice, Customer Support
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