As a beginner, I found the course itself easy and informative, there is no hassle which is quite comforting. If there is a problem, its sorted within the day or a few days later, which is quite quick nowadays. They are very supportive, and their no nonsense approach means I don't have to worry about my online education being delayed or stopped due to any technical problems that may occur. If it does happen, they will let you know straight away. The price you pay is what you get...exclusive support and deals with any and all courses, and self paced courses last up to a year of purchase, so you have plenty of time to complete the course without losing track. I would totally recommend the Academy of Health and Fitness, for its support network, reasonable course prices and no hassle.