Buyer be ware!! Research all hearing aid retailers before you sign up for Hidden Hearing as I purchased exactly the same 2 aids that they recommended costing £2999 for £2190 else where saving me £809! Don’t be afraid to compare prices. After cancelling my contract I checked and found Hidden Hearing doesn’t list their prices on their website. I emailed to check where I could see their prices and was told they do not publish prices as without a hearing test they would be unsure which hearing aids would be of benefit to me. So I felt relieved I had cancelled as they are obviously not competitive! I booked a hearing test with Hidden Hearing by advertising literature being posted through my door. I was amazed at how much I could hear wearing an aid after my test that I signed up straight away and paid my deposit. It was only later when I reflected on my hearing test that alarm bells rang! At no time was it discussed what hearing aid was being recommended to me, and I only found out later the make of my aids by looking at my 'Confirmation Of Order' sheet. I had to ask the cost of the aids when the consultant talked about the deposit. I also felt that I didnot gel/bond with the consultant which is essential for future aftercare appointments. She was pleasant and efficient but I personally found her very dictatorial and felt rather like a child at my old school. I was not consulted at all nor was I given any helpful information, only that the ear piece would be in white to match my hair colour and it offered advanced technology. She did tell me one ear had hard wax in which I later found out would invalidate the hearing test in that ear! So I cancelled my contract with Hidden Hearing and my deposit was refunded quickly.
5 years ago
Hidden Hearing has a
4.7
average rating
from
1,574
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.