Comment: wd: Complaint # 9000243395 Order Nr #500423310 Good day Mr Peter Griffiths, It's with great disappointment that I'm escalating to you. I have received no feedback after 17 calls nor assistance with regards to my order placed and paid for more than a week ago. Reasons for non-delivery from your customer service centre. 1. Order not yet received for delivery yet it was handed over on the 5th of April 2022. 2. Invoice was lost when freight was received from Polokwane. 3. Freight was already delivered. Why would I call and ask where the stock is if I have already received my stuff??? 4. We have escalated to Senior Management and they are not responding to our query. 5. We can't give you feedback or track the delivery if Senior Management do not respond to our request to assist. 6. JD is not responsible for Aramex the courier and deliveries if we hand freight it's no longer JD's stock. I need to understand what is happening here. You have my money I want my goods. Hanging up the phone on me when you hear it's my voice following up yet again is unacceptable.