Do not order from Hi Fi corp online if they are still using Skynet as a courier.
Received an sms that my order would be delivered on Saturday 17 Dec. As I wasn't 100% convinced that they would deliver on the Saturday I phone Hi Fi corp to make sure it would be delivered, I was assured that it would, after scheduling my day around so that I would be able to collect, it never came.
On Monday I phoned in again (to the number that was sent in the sms), the lady could see it was not delivered but basically said there's nothing further she can do, I must contact the website directly, which I did. They said my problem was escalated, however I have received no feedback. Instead I had to go phone the courier myself which was a hassle, for them to also give me no answers (they are awaiting a response from the Cape Town facility). My order has been sitting at the courier facility since the 14th Dec with no movement, after taking a multiple days to even arrive at the facility.
Multiple calls, hours wasted and I have no idea where my order is and no one has any answers. Terrible service from Hi Fi corp and the courier they use.
Avoid using either.
2 years ago
HIFI Corporation has a
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