First, Dr. Busti is awesome. He is knowledgeable AND truly wants his students to be more knowledgeable and pass! His colleagues are knowledgeable as well, but I spent more hours watching and rewatching Dr. Busti. He is a professor I wish I had during my school. Second, his staff is awesome. They were willing to try (and succeeded for my important requests) to help me throughout the process from the beginning to the end. Other companies had customer service that was more systemic, unwilling, and did not emphasize the thought of truly wanting their students to succeed. Thank you so much to the entire team. We did it! And you can, too!