A lot of people talk about the great customer service. I cant confirm that. I have a long story to tell about HSP: - I made my fist order half a year ago, it took some time to reach Europe but thats expected and didnt bother me. In Europe, something apparently went wrong with delivery, the DHL tracking service said it was sent back to India. No problem, that can happen. HSP told me, it would be reshipped after arriving in India. But this either never happened because the local DHL partner made a mistake or the parcel arrived at HSP and they did not tell me. Apparently DHL Tracking ends with the reship and all DHL could tell me was that they handed the package over to a local partner. Which one? They couldnt tell me. HSP said nothing, told me they would file complaints to some company after i insisted on that several times. If I hadnt insisted on that, they would have done nothing. Or maybe did never did anything, I just dont know. They company they filed the complaints to apparently has nothing to do with sending parcels. So the whole thing reeks. - In the meantime, while I was waiting for the parcel to arrive in India, I ordered a second time because i trusted the company and its reviews. First, they just took an eternity to send my order after confirming my payment. Again, I had to write them several times to get things going. Then they gave me the wrong tracking number. After some more mails I got the right one. The order arrived after some time and I cannot complain about the products. - But in conclusion, my experience with HSP was terrible. One order just vanished (and it wasnt cheap!) and i will not get this money back or a reship. The other order was delayed a long time. And the communication with their customer support is NOT easy. They delay, they mix up orders, they forget what your mails are about or what you refer to in earlier mails. I constantly had to recheck and remind them to do their job. So i cannot understand the other positive reviews. Maybe some of them are not so genuine. Maybe people tend to get blinded by the cheap prices, but i really cannot recommend to buy at High Street Pharma. Their either borderline incompetent or just scammers. There are other, more reliable shops out there.