In 2015 a brand new T5 van, had a professional conversion with an elevating roof. When we received the van converted we were not happy with the roof fitted. It would not close properly, this caused excessive wind noise and cracking an creaking when traveling. The installer tried to recertify it but was no better then it went back to the manufacturer for 1week and was exactly the same afterwards we then realised the only solution was to have a different roof. We contacted agents of other roofs. None were interested in removing the roof and to fit their roof eventually we contacted Hilo and explained the problem to Wayne who said his roof would fit and was prepared to do it. Wayne removed the roof sympathetically as we had to return it to the manufacturer without damage. Hilo fitted their roof and the van was transformed,looks great and the quality and fit of roof is outstanding. Thanks to Wayne & staff for an excellent job and resolving a difficult situation .We now have been using the van for over 12months and get many comments on the quality of the roof.