Hipsline is a scam. I intended on purchasing one exercise equipment from this company on Sunday 2nd February 2020. I accidentally pressed the "purchase" tab a second time immediately after making my first purchase. I then notified them a few minutes after when I realised that I accidentally made a second purchase. They replied stating that they cannot cancel or give refunds on items that are on sale. I asked if an exception could be made based on the circumstance that I reported my error before they even shipped the item. They responded apologizing for the inconvenience but still stated that they could not cancel the order nor reimburse me. The packages were suppose to be delivered between 17th February and 25th February 2020.By the 2nd March, I had to send them a message informing them that I did NOT receive my packages and that I was generally disappointed with their service. They only responded to my disappointment with their service on 4th March 2020. I then had to reply asking them to address my delivery issue on 4th March 2020. They replied on the 11th stating that it should have been delivered already and that I should contact my postal office. I contacted there before I sent the email inquiring about my package because I could not believe that it would take that long. When I checked the tracker on the site it is still stating "on the way" and at the bottom "we're sorry for the delay". Today is Wednesday 1st April 2020 and I still have not received my packages. I am feeling like they stole my money. I was scammed.