Hitbtc have now said that they won't allow access to any customer from an IP address in the UK, this comes after first telling me that I have 14 days to withdraw my funds before they close my account for no reason. My account was worth about $5000 at the time. This came after I complained about them removing a coin (ADS) from the exchange without warning or compensation (I had about $550 worth of that coin at the time). So after demanding that I withdraw all of my funds before they close my account, they then immediately blocked my account. After a couple of months of emailing them trying to get access to my account, they the say that they no longer allow access from IP addresses in the UK, as well as many other European countries. Then they just nonchalantly say that they can't help me any further with my problem, oh but it gets better, they'll still continue to deduct the account inactivity fee, despite the fact that they're the reason I can no longer access my funds. I'd been actively trading on the platform for several years, and built my account up from a very small amount, but this is how they treat people. whatever you do, don't touch Hitbtc with a bargepole, and if you have an account now, then get your money out as soon as you can,... IF you can! If you have problems withdrawing your money, contact FOSTERBOON . ORG they got mine out.