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Lucy Meckler
I never got the package after an H&M agent guaranteed me of delivery and refund. I waited over a month for the package, with a "failed delivery" to an accurate address, two delays in shipping, a return on the package without my consent (because I never received the package in the first place), and then after an agent guaranteed delivery, a second agent told me that info was false. I then informed them that it was fraud to make false claims and guarantees to customers, and they still did not offer a discount or anything. Very upset and will never shop here again. DO NOT BUY, especially around the holiday season.
3 years ago
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HM has a 3.1 average rating from 408 reviews

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