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Caitlin
I was shopping in the Edinburgh h&m and was trying knee high boots on and the zip got stuck on the material, so I could not get my foot out. We had to get a member of staff called Shelley Anne (think that's it) who spent a lot of time helping me get out of the boot and resulted in cutting them off for me. I am very thankful for it took a lot of patience and effort and she was very friendly.
7 years ago
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HM has a 3.1 average rating from 408 reviews

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