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Karl
I just went into your store in regent street in London Picked up a couple of pants and went to the fitting room to try them They were one size smaller , so I kindly asked a staff member if he could get me the next size up as I was already undressed in the fitting room , his response was “ go do it yourself!” I mean OK if this is the store policy but as a business owner myself I feel there’s definitely something wrong here , plenty of staff around during morning and no rush or other customers about, so why are they employing some much customer service staff when customers are getting no service ??
5 years ago
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HM has a 3.1 average rating from 408 reviews

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