EU Warehouse delays (I'm a PLATINUM customer) = Our order no 102654510 - paid on the 25/08/2021 - has not been shipped ten days after the payment - pls note that all items were in stock. We have sent - through the HK live chat service - multiple messages regarding this matter but to no avail - no result at all. Important : Some months ago we had to cancel some orders for the exact same reasons and we explained that to the HK supervisors. Since that incident , nothing changed, in fact the situation seems to be now even worse with the EU warehouse....! Conclusion + ADVISE TO ALL CUSTOMERS = Pls do not buy from Hobbyking as they have zero customer support and they cannot even manage their own orders. In case that HK still cares about their customers complaints which i really doubt - a written apology from the HK direction would be much appreciated.