25 day shipping delay and refused to reimbursed for cancelled order they sent. So, I ordered a couple of batteries on hobby king. I paid for 5-7 day shipping. A week after I ordered them, the order was still processing and customer support said they were behind to wait a couple more days. After ten days of the order still processing, I decided to cancel the order since I needed batteries for my skateboard. I cancelled the order and eight days later I got an alert that the order had been shipped. I messaged customer support and they said that for some reason they couldn’t cancel the order. They said to just send the order back to get reimbursed. The box came completely beat up but I didn’t even open it. I confirmed twice that I would be reimbursed for return shipping since it was their mistake for sending a cancelled order. However, once I confirmed that I had mailed the order back, they refused to reimburse me the $18 that I paid to send back the order they shouldn’t have sent in the first place. Bottom line- the order took almost a month to be delivered, they incorrectly sent me a cancelled order and made me pay for it. They are certainly not telling the truth about no hassle returns, it’s a mess