Very very poor customer service, I order 3 items of clothing with an arrival date of 3 / 4 days with royal mails 48 hour tracked. Turned to 6 days without anything so I contacted the hobo jack Facebook Page to receive a message saying to email them. I emailed them 3 times before I got a response, the email just told me my tracking information... nothing about my items being late or any sort of apology. I then contacted them again explaining it hasn’t arrived as the post has been for today. It has now been a total of 8 days and nothing. The customer service is terrible, they don’t want to know or help. Will be taking this further
5 years ago
Hobo Jack has a
4.6
average rating
from
244
reviews
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