I booked a car through them and They sent me an email that they had received the request but the reservation was not confirmed. Right then I email them back to cancel that booking however they did not respond. Later the airlines canceled my flight and I again contacted them and I got a chat box which said that my complaint had been received and somebody would follow up with me. They did not follow up with me and three days later told me that I was responsible for the entire sum of more than $2000. Would not do business with them again. I would not recommend them either to anyone.