AVOID!! As I was getting on the plane to start my holiday I received an email from Holiday Autos saying I had successfully cancelled my hire car booking (booked 2 months earlier) As I was waiting for take off I started an online chat assuring them that I had not cancelled the booking and I was actually on the plane, on the way to pick it up. They refused to believe this and said that I must have but they could book a new car for me at a higher price!! I had to end the chat as the plane took off and on arrival had to hire another car, which because it was last minute was 3 times the price at €900 I have since tried to get some compensation but they just keep repeating that it was me who cancelled the car (apparently due to trip cancellation!!!), that it definitely wasn’t cancelled at their end and that I can’t speak to any supervisor or manager. I would love to take them to the small claims court but I can’t find a UK address for them. This could obviously happen at anytime to anyone so BEWARE AND DO NOT USE THIS COMPANY