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Otman G.
On August 12, 2023, I rented a car through Holiday Autos in Antalya Turkey for a period of 20 days. I was able to arrange the car very cheaply via Skyscanner! The total price I got from Skyscanner was a 1/3 of the normal price elsewhere! Holiday autos has engaged their partner "SurPrice Car Rentals" for the delivery and administration of the rental car. When we arrived at Antalya Airport we waited more than 1 hour for our "meet and greet" person who would take us from the airport to the Surprice car rental. Once there, they received all my documents and I had to pay the deposit via my master card (have it blocked). My master card has a limit of 10K, so there was still more than enough credit on it to block the deposit! Time and time again they tried to block the amount through my card, but it also failed time after time! I personally showed them through my personal bank App that there was more than 9K available and that the fault lies with them, but to no avail. They completely ignored us afterwards while Night was falling and we still had to get to Alanya! That day itself we really suffered but we finally reached our destination safely. A few days later I rented a car elsewhere, the price was a bit more expensive, but there was no problem at all. We are now September 4th, proceedings have supposedly started and the investigation is underway to recover my money but I fear I will never get my money back! Be very careful with scammers such as holiday autos and the like, who throw so-called cheap offers at you !!!
1 year ago
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Holiday Autos has a 1.1 average rating from 515 reviews

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