Prefer to give zero stars. Terrible experience when I tried to change booking date within one hour of making the initial reservation. No phone number available, only chat option. Got booking date almost changed and then got disconnected. Got on second chat with another representative who charged me $50 rebooking fee and an additional charge much higher than the first quote. It took over three hours to sort out change and get into a rental car. Drove off in a car that had a tire pressure warning light on. Once I completed the trip, I found a number and called holiday autos and they would not refund excess charges or the rebooking fee. Will never rent from them again! Deceptive advertising and terrible customer service!