I recently had the misfortune to be duped into booking 2 holiday rental cars with Holiday Auto's at Malaga Airport. The Flash sale 40% discount draws you in, once you've booked they keep sending you emails to book the damage insurance, when you arrive at your destination the car rental firm - Centauro Malaga in this case will only honour the damage insurance if you give them a further 1200 euro's deposit which makes an absolute mockery of the insurance premium you have paid for.
They charge 22 euros per day for their damage insurance which means you dont have to pay the 1200 euro's deposit -to say it is a con is an understatement.
They are not content with making on the insurance. If you arrive on a late flight you are charged for the privilige of waiting for their 8 seater minibus to take you to the depot a further 40 euro's. You then have to wait to be served because there is only two staff on.
I have hired many cars abroad, I have never been so ripped off by a company, I could have booked a top of the range car with Hertz Avis or any of the more well known companies and paid less than I paid for a shambolic service.
This company are greedy, they do not deserve the business and I for one will never use them again.
They get one star for the car which was clean, given I'd booked a Vauxhall Astra / a vehicle for 5 the mini they supplied would not have sufficed. I am unimpressed.
6 years ago
Holiday Autos has a
1.1
average rating
from
516
reviews
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