Stay away from this company and Sur Price rentals too! Made a reservation online but when I got to the rental desk (Sur Price) they said that They don't recognize Holiday Autos insurance and if I want to rent the car with insurance I have to pay the insurance offered by the Sur Price. Please note that rental desk person noted that I can later complain to Holiday Autos in order to get the refund. After many email this is what I got from them " Unfortunately, as you agreed to, and signed for, additional insurance at the rental desk, I am unable to refund you for this." Of course, I've signed the contract I had no other option!