My flight was cancelled and I tried to cancel my booking. I knew that I would not be able to cancel the pick up from the airport but I was giving much more than 24 hours notice for the pick up from the hotel 2 days later but I was told that I could not have a refund for this. I had two emails from the taxi firm in Amsterdam asking me to confirm the bookings and I telephoned them to say that I had already had to cancel. They were surprised that I had to pay for the pick up from the hotel given that I had given over 24 hours notice. I would definitely not use you again, some good customer service would have been appreciated. Don't use this company.