Very bad customer service. No bidy answer the phone to solve my issue and I spend more than two days calling the local service desk number on my reservation and the UK number. At the end still no response. Via email took a week for response and their final decision was not to refund my money for a rental car that never happened because they dir not rent me a car in Greece. Be aware do not rent with them. 3 other customers had similar issue at the counter and couldn’t rent a car. Rhodium was willing to cancel the reservation right away, but Holiday Autos did not allow them.