Worst hire car company I've ever used. Got left on an industrial estate in Devon without a car. The customer services person told me to source my own replacement and that they would reimburse me. I did this, and guess what... No reimbursement and further contact with the customer "service" team led them to ask me to prove the person told me this. How am I supposed to do that? Long story I know, but it all came from the fact that they are a 3rd party business and the company didn't have one single car available for me, when holiday autos told me its all booked. Buyer beware, steer clear