This company are scam artists. Booked a car in Barcelona arrived early at the car hire counter and was told to come back later because it wasn’t 10:30. So we took a cab to town for an appointment we had to make and returned for our fully paid car 7.5 hours later. No car, the “reservation “ had been cancelled by Holliday Autos because we were more than 6 hours from the appointment time. Nothing in their literature says you have to be there within 6 hours, and even do the car was PAID for. Man on phone didn’t know if they would refund our money. Well in most countries that would be considered outright THEFT. They cancelled our car with no written policy and keep our money depriving us of the service we PAID FOR. Booking was £167. Car company quoted €660 since Holliday Autos had cancelled our car for the same car and amount of time. We took the bus to Barcelona. Complete scam artists avoid these clowns.
5 years ago
Holiday Autos has a
1.1
average rating
from
516
reviews
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