Bad experience with this company. I booked a car for a Greek island months earlier. When I arrived there was nobody to meet me. I called the rental company number that had been provided with the rental - it was answered by a company on a different Greek island who had no knowledge of the booking. Then I called Holiday Autos themselves - they weren't unhelpful, but they couldn't get through to the company either and then they couldn't even provide me with another rental car the same day. Instead they told me that I should hire from another operator and then make a complaint to receive back the cost of hire with them and any extra cost incurred. In the end I lost a few hours of my holiday, had to go through the trouble of submitting a complaint and sending all evidence etc. It then took 20 days to get repayment. This repayment was near enough but didn't include the cost incurred to me by using my credit card for the new rental provider. Also the exchange rates that Holiday Autos repaid me at were pretty poor. This is the first time I have used this broker and it will be the last.