I have hired car through the site ,from gold car tenerife. They took a deposit of £1438.47 which they didn't tell me they will take out. I was told to purchase a full insurance for £195.00 even after having purchased a full cover through this website. I didn't do that hence they took the deposit. After returning the car with no scratches and full tank petrol, gold car refunded me only £1312.11 . I called the holiday autos and complained and informed I already have complained to gold car and was told speak to gold car as they can't see my bank account. According to this website company they can't see gold car charged me an extra £124.36 This is a scam and these car Hire companies and this company is doing together. I have photos of the chats I had with the agent after the booking was never told they will take the money out. It was only a deposit and full money will be returned. Please use legitimate companies when you hire a car.