If I could give a zero I would, do not go anywhere near this company! They are terrible, and do not book with Goldcar either! The customer service was shocking and very rude! They would not give us our vehicle as my wife left in a transfer with our family and had the passport with her a simple mistake which we were willing to resolve quickly, we offered to send a picture and even offered to come back with the passport at our cost, but as we did not collect the vehicle at the time on the booking we were told that we couldn't have it even though we had paid for it! Subsequently it cost us an extra 410 euros as we had to pay for a taxi to marbella and hire another car! Disgusting service!