SCAM! FRAUD!
Do not touch "Holiday Autos"
Please do your self a favor and avoid the trouble...
The voucher is valid for few hours and in any small change you are fuxxxx....
On 25.8 I was scammed by "holiday autos" company.
On 19.8.19 I ordered a car through the company "holiday autos" an GOLDCAR car rental supplier.
Order number ES413348840.
See attached voucher
On 25.9 we had the pickup at 1200.
Due to unpredictable flight delays and suitcases pickup problems in bcn Airport (we are a large grupe) we came to the GOLDCAR counter in BCN Airport at 1900.
GOLDCAR announced to me the they see the reservation but it's locked and canceled because the "Holiday autos" company reported of "no show" and the reservation is canceled.
See attached the printout of GOLDCAR system for no show.
The first thing I did is to talk with "Holiday auto" to help and resolve the situation. They told me that it's my fault and nothing to do. Apparently holiday auto has 6 hours of pickup window or its canceled and no show. Nothing of that is mentioned in the voucher.
It's incredible to me that the voucher is only valid for 6 hours and in case of late in few hours as common in flights you cancel the voucher and don't assist. This is called a scam! lack of assistance from your side and customer service.
See attached printed screen from chat with holiday autos for trying to resolve the problem on live.
As a result of the "holiday auto" I was needed to order the car again from the GOLDCAR counter at the price of 291 euro!!!
See attached GOLDCAR Receipt.
I had no other choice because I was with all my family, elder and young kids after hole day of flights.
Because of "holiday cars" cancelation I was put in a no other way situation.
5 years ago
Holiday Autos has a
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