I booked a car through this company for hiring from a company to collect a car from Milan Airport. The car company wasn't at the airport as described but more than 5 miles away. I had to book an additional car with a company that was at the airport. When claiming my money back or registering a complaint for initial booking. They clearly have no interest or response to dealing with the complaint. As they have just sent me a email for 2 months to say they are looking in to it. There are no telephone numbers to call. They quickly took the company I originally booked with off their search engine. If you have a problem your on your own!