Warning - they totally screwed me over! I arrived in Ancona, Italy with a reservation through Holiday Autos. For some weird reason, the hire company couldn't accept my cards (I had 4 Visa Cards and 1 MasterCard, 2 of which were credit cards, 3 debit. They tried one of my credit cards and their machine wouldn't register it. Then refused to try other cards. I was left without a hire-car on a road-trip, Ruined my holiday. This wouldn't have happened if I would have booked directly with the car-hire place. Holiday Autos have refused to refund me or deal with my complaint unless I send them lots of bank statements. So my holiday got ruined AND I still had to pay for it. DO NOT USE THEM - better to book directly as if you have a problem its much easier to deal with!!