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David
Booked a transfer from Chicago airport to a Hotel. The taxi did not show up and the Holiday Autos emergency line was not answered (!). Incurred extra costs of taxi, phone calls plus the obvious inconvenience. Holiday Autos complaints procedures seem deliberately difficult and designed to deter you from claiming compensation. I would think carefully about using them, there are other options out there!
5 years ago
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Holiday Autos has a 1.1 average rating from 516 reviews

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