We have just returned home from staying in one of their cottages, heatherbrae in lochinver, it has been 24 hours of absolute hell, the house was filthy, the towels were stained and some of the bedding was stained, horrible smell throughout the cottage but the worst thing is that it is infested with tics, I had to use teasers to pull 8 tics out of my skin within 2 hours of arriving, we had driven 7 hours to get there and didn't want to drive so far again with no sleep, We tried to stay the night but by 2.30am it was impossible, we were being bitten by tics in bed and had no choice but to leave at 2.30am to drive 7 hours back home, Our belongings were also covered in tics when we got home, we have now been awake for over 24 hours and are still trying to clean and hoover our belongings and our house so that we don't get infested, it has been horrendous, truly horrendous, we called the owner to say we had to leave and why and requested a full refund were told to contact holidaycottages.co.uk, I have done this and am awaiting a call back. Don't book with this company, the reviews on their website are clearly lies, I don't want anyone else ending up with our situation, It will be an absolute miracle if my partner and I don't end up I'll after just a few hours in that he'll hole