Good morning Shaun, following my early morning ankle injury in Laos i would have to state that i so impressed with 'Holiday Rescue' in that i was not aware of this type of assistance existed.. ! It was so impressive that the latter part of my day was one that i could never of imagined, as i then found myself in a 5 star resort with a business class flights booked with Air Singapore the following day. This was all completed whilst i waited in my hotel lobby after my Hospital visit in just over 6 hours after my injury by your supreme team members. Chriss & Faye for example kept in touch every 45 minutes or so to keep me informed of their combined efforts to get me home for an operation in Christchurch. I have told every one here who has shown an interest of your keen efforts & to be fair i have i now have to be a lifetime customer of your company. I have been so impressed, that was such an incredible service. Many many thanks. Terry.