Rude, bad, harassing phone calls FOREVER.
Imagine the weeks after your Dad dies. Awful, yes? Then you have to deal with his payments and unfortunately one of them is with Home Emergency Assist.
As the funeral happened, they phoned. As we buried him, they phoned. Weeks later as we painfully unpicked his life, they phoned. They phoned at least twice a day for weeks after we cancelled the contract claiming they had no record of us notifying them that he had passed away and at one point even asking to speak to him to confirm...
We started off polite, then we turned angry, then we went full ballistic. We swore at them, we repeated ourselves endlessly then finally we switched off his phone.
Memories of the weeks after his passing when which should have been private family time were ruined by this company.
Never sign up or deal with them. They are truly awful.
We found out by looking through his bank statements that they'd been charging him small amounts on direct debits for appliances he didn't even have......
1 year ago
Home Emergency Assist has a
1.0
average rating
from
21
reviews
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