Avoid CET Home Emergency Services - Unreliable and Poorly Managed
I used CET Home Emergency Services for pest control through my home insurance with LV, and the experience was beyond disappointing. Originally scheduled for an appointment on Wednesday, 6th November, CET canceled it without notifying me and rescheduled for Thursday, 7th November, between 8 AM and 5 PM.
I called four times throughout the day to confirm that the engineer was still coming, and each time, I was assured they’d arrive as planned. By 4:40 PM, I was still being told they were on schedule. Yet, by 6:15 PM, no one had shown up, and my calls were left unanswered.
The lack of communication and reliability is completely unacceptable, especially in emergency services. I would strongly advise against using CET Home Emergency Services if you value timely and
1 month ago
Home Emergency Assist has a
1.0
average rating
from
21
reviews
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