We are thrilled with our windows and doors, Chris who helped us with the quotation was fantastic - we cannot praise him enough as he always responded with answers to any queries incredibly quickly. Unfortunately with the few little issues we had afterwards, eg. front door not unlocking properly, beading damage on one window and patio door trim not fitted, the after sales service was not up to standard - the lady we dealt with never returned calls or if she did, it was days late, then she booked callouts for the incorrect days so we took time off work and noone turned up! This was a real let down and such a shame as Chris presented such a professional image of the company. Finally, we had our windows fitted back at the end of April/ early May, and we still have not received our Fensa Certificate.