We had a pair of Origin French Windows fitted in January this year The doors are not level. An Employee of Home Hub came to fit a constrictor on 6th April (which works perfectly) and he advised us that the doors needed refitting to make the doors level. Also he confirmed that some clear mastic needed replacing as you could see sand and gravel through it. He told us that Customer Support would be advised that this work needed doing and would be in touch. After 8 weeks we heard have heard nothing. Emailed last week but still nothing. This is a shame as we are keen to order more Origin window products and a new front door. A good product marred by poor after care. John Rowland