I don't often give one star reviews but this one is well deserved. They've been messing me around for weeks; the moment they emailed me for my information I completed the application and the website showed everything is complete and with the agency. Heard nothing for a week so decided to ring them and they said they're waiting for payslips and bank statements. Nothing on the website said about waiting on this and no one contacted me; apparently you have to scroll down and find an additional information section and attach them loosely there? I did this and no reply for days, ring them back; they are missing my February payslip! Re-upload it, call them back, it's still not there! So I re-upload it and wait for the weekend. Call again; they tell me all is well and I just need to wait for the application to be processed. Then a few hours later they email me that they still don't have my February payslip! I'm fuming. Never will use this service again.