AVOID AVOID AVOID - i WOULD GIVE 0 IF ALLOWED
Ordered 3 pieces of bedroom furniture in August 2020 totalling £1200. They changed delivery from Sept to Nov without informing us, then when arrived there was only 1 of the items. When queried they told us we would not receive further items until both were there as "free delivery only applied to 1 delivery due to cost". This is not anywhere on the website.We were told despite them having 1 of the other pieces (November) they would not ship until the final item arrived into stock from abroad "sometime in Jan 2021". We were constantly dismissed and mislead via email and telephone. They agreed to give us a refund(eventually) on 08/12 but this was never forthcoming so we raised with PayPal and reported them to actionfraud.police in Jan 2021. PayPal investigated and refunded our money. WORST COMPANY I HAVE EVER DEALT WITH
3 years ago
HomesDirect365 has a
3.4
average rating
from
484
reviews
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