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Darren Camps
This companies furniture is cheap and terribly made but they charge you a fortune for. I ordered a telephone box style drinks cabinet in white. It was awful when it arrived, I sent pics to the sales team, they offered me £50 off and some touch up paint. I said touch up paint on something that's brand new. We eventually agreed on a replacement this time in grey, we only took one piece of wrapping off then you could see the damage again. We rejected the item. So I contacted a homes direct 365, explained the situation and was told I ordered a replacement it arrived I rejected it so it's my problem. So I sent the photos to a woman named Leah, to my amazement she said there's nothing wrong with it and boy she was adamant about it. So I said I want what I paid for, £650 for this item. So I said I'd keep it and get it to an acceptable look for a substantial discount. She said £50 and some paint. No I said, so send me a new one and if that is damaged I will send it back until I get one like you advertise on your website. She said u will have to wait as they are out of stock. I said I been waiting since early January. What a waste of time. If it don't turn up looking like what your advertising, why are you selling them. The quality is a joke, cheap MDF made to a poor workmanship. Cheap in China tho. Stay away I will keep you all updated. Thank you
3 years ago
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HomesDirect365 has a 3.4 average rating from 484 reviews

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