This companies furniture is cheap and terribly made but they charge you a fortune for.
I ordered a telephone box style drinks cabinet in white.
It was awful when it arrived, I sent pics to the sales team, they offered me £50 off and some touch up paint.
I said touch up paint on something that's brand new.
We eventually agreed on a replacement this time in grey, we only took one piece of wrapping off then you could see the damage again.
We rejected the item.
So I contacted a homes direct 365, explained the situation and was told I ordered a replacement it arrived I rejected it so it's my problem.
So I sent the photos to a woman named Leah, to my amazement she said there's nothing wrong with it and boy she was adamant about it.
So I said I want what I paid for, £650 for this item.
So I said I'd keep it and get it to an acceptable look for a substantial discount.
She said £50 and some paint.
No I said, so send me a new one and if that is damaged I will send it back until I get one like you advertise on your website.
She said u will have to wait as they are out of stock.
I said I been waiting since early January.
What a waste of time.
If it don't turn up looking like what your advertising, why are you selling them.
The quality is a joke, cheap MDF made to a poor workmanship.
Cheap in China tho.
Stay away I will keep you all updated.
Thank you
3 years ago
HomesDirect365 has a
3.4
average rating
from
484
reviews
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