I purchased a 'Rustic Mahogany Coat Stand' in September. (Order Number: 227243.) Received the stand wrapped in bubblewrap and it had multiple dead mini-spiders on it (clearly imported so probably foreign spiders too) and about 5 large sections of Black mould on it. Nothing like the photo unfortunately as I really wanted the item. Called them to return it and they said they would collect and then replace with another one. They collected it 1 month later but the driver did not deliver a new one and said he didn't know anything about it... Spoke to customer service and they said he should have delivered another one and apologised and that I would have to wait another month for another one or have a refund. Asked for a refund twice by telephone and it's now been 15 days and still no refund. Bootleg cowboy furniture company. I am going to report them to trading standards and file a chargeback with my CC company if they don't refund me within 1 week. AVOID!!! SCAMMERS!!!