Terrible, overpriced product, absolute scammers. I bought a bubble tent as a shelter for my hot tub. For £200 I expected it to be sturdy and waterproof. Within days of the first rainfall, there were puddles inside the tent. Later the tent poles buckled and ripped holes in the PVC with winds. The material is woefully thin and not fit for purpose...when this was explained to Homes direct they asked for photos. After I sent photos they said the tent is only to be used in 'normal weather.' After that, I was ignored. There were no warnings on the product info that the tent couldn't withstand wind and it certainly did not warn that it's no good in rain! Defeats the object of a shelter if it's not waterproof, £200 refused to be refunded, wasn't even offered a replacement.