Please do not buy from them, they take your money but do not provide a refund when you decide to cancel sale and try to say that they have sent request to supplier so need to refuse delivery. This is rubbish as my contract is with homes direct so if I decide to cancel then they should proved a refund. Under the consumer contracts regulations I have a right to cancel an order straightaway and I don’t have to wait until I receive delivery of the goods and homes direct should be providing the refund so please do not take the risk of buying from them, there are a number of really good online companies that treat their customers well and follow the regulations I don’t want this to happen to anyone else so will continue to write reviews and highlight them on twitter, Facebook, I have also contacted BBC watchdog This is the reply I receive so do steer clear from them as they do not follow any regulatoryguidance/consumer rights and could have cancelled order and provided refund, I buy online all the time and never come across a company like this?? Hello Andrea Thank you for your email. I am sorry that you are upset with your experience with us. You placed your order at 9:25am on 26th May and called us to cancel at 3:14pm. In the intervening 6 hours we had ordered your table with our supplier, as the order had been accepted, we were unable to cancel this at the time. We do state the following on our website under our terms and conditions Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered Unfortunately you had passed that deadline and, with the item being a drop ship, it is delivered directly to you, this is scheduled to take place in the next few days, consequently we advised you to refuse the delivery at which point we would be able to process your full refund for you. If you have any further queries in the meantime, please do not hesitate to contact us. Thank you. Kind Regards, Sales Team.