Very disappointed - terrible customer service and awful delivery! They are unable to deliver furniture on a day that suits you and cannot deliver at weekends. They offer a 'pallet delivery service' as an alternative, which you MUST stay well clear off! This was the worst service i have ever encountered! They were unable to give me a time slot of AM or PM, which meant i had to take the whole day off from work. They provided no warning of when they would arrive (luckily i was in) and when they did arrive they left my furniture on a pallet in the middle of the street and drove off. Unbelievably rude too! Fortunately someone was there to help me bring the furniture inside, as i would never have been able to do this on my own! However, in saying this - i am very happy with the actual furniture that included bedside tables and chest of drawers (once i got these into the flat!!!)