PLEASE DO NOT ORDER FROM THIS COMPANY
Regretably I\'ve had to award this company 1 out of 5, as that\'s the lowest allowed. In reality, they deserve minus 10.
I ordered a wall plaque over the phone on 13th May 2013 at £89.99. They took payment there and then and gave me a \"3-4 weeks delivery\" promise. 3 weeks passed, I called to check delivery and was told \"it\'ll be with you next week\". Called the following week to see if they could advise as to which day of the week it would be delivered as wife couldn\'t stay in all week, only to be hit with Bombshell Number 1 - \"it won\'t be with our suppliers until June\". From their suppliers it would still have to get to them, then on to us, meaning delivery would be mid-June at earliest. I told them they had misled me, and requested a refund.
Bombshell Number 2 - refund \"could take up to 7-10 working days\", meaning up to 2-weeks in real money. So, they take £90 off you instantly, mislead (lie?) to you regards delivery, then tell you the item could take another 3 months, and top it all off by telling you you \"could\" have to wait 2 weeks to get your money back.
Please do yourself a favour and avoid using this company at all costs.
11 years ago
HomesDirect365 has a
3.4
average rating
from
484
reviews
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