Hi, Regading Order Reference - WEB***06 Order Date : 12th September 2018 Current Date : 24th December 2018 Delivery Date : None of the Items Received - 1 day before Christmas We placed a large order on the 12th of September for full set of BedRoom furniture. THREE month / 19 WEEKS have passed since we placed the order. We were intially told that the whole order will be delivered in OCTOBER. In October, We recceived email to say that the Order will be delivered in NOVEMBER. In November, We received email to say the Order will be delivered in December. And now 1-day before christmas when the room and Furniture was supposed to be used, we called to check and were told Sorry we have not been able to deliver. Does homesdirect365 have any concept of delivery time or customer inconveience. We want to dispute the order now, as it is past its purpose. How can we be confident of quality from a company that cant even manage its timesclaes for delivery. And the customer service staff has been rudely asked to throw terms and conditions in the face of customer inconvenience. We are thoroughly disappointed in the customer service experience at this point. From the experience we have had with the customer service we dont think that this compalint is going to make any difference to our experience. From a very dissasitified customer. Regards