Terrible experience with this company. They have a lack of empathy and regard for the customer. It’s been a stressful experience.
I bought a chandelier and received the wrong product. I am now in a situation where I am out of pocket with a product that I can’t use! We even offered to pay another £100 to receive the right product and they refused saying that the best they can do is free delivery on the full price of the original product I had already bought and paid for?! They really are something else! Please avoid at all costs. I’m aware that things go wrong but you need to know that when they do it will be resolved!
5 years ago
HomesDirect365 has a
3.4
average rating
from
484
reviews
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