I wish I could give no stars. Worst customer service I've ever experienced. Do not get involved with this Mickey Mouse set up, they couldn't find their arse with both hands. You will regret ever placing an order with them. They recommend phoning up before placing an order online to check if it is in stock. They say the item is being delivered from their UK-based suppliers (what on earth take a months to arrive from one place in the UK to another? And surely they'd get it sent straight to the customer?)They then admitted that the item comes from abroad. Their emails often arrive at odd times for the UK and are poorly written. The stock they say they keep in the UK is shipped over from China which is why everything takes so long. After many, many emails and useless responses from them I'd had enough and decided to cancel so emailed to ask them to confirm cancellation. Of course, they couldn't do it, I had to phone up instead and speak to a rather abrupt woman who kept complaining that I was talking too fast and she couldn't understand me, despite us both speaking very clear English. I think the refund is being processed but I've had nothing I'm writing to confirm it and I'm to wait 'a while' for the refund to appear. Nothing but a pain from start to finish. AVOID!